VeriSM Foundation Certification Training
A New & Exciting Approach to Service Management
5.00 (3 reviews)
22
students
5.5 hours
content
Sep 2023
last update
$13.99
regular price
What you will learn
Define the elements of enterprise governance and their importance in directing organizational activities
Define a service culture
Apply concepts of leading and managing people and organizations (e.g., teams, defining a professional, managing consumers, communication elements...)
Understand and apply the VeriSM Model
Define the progressive management methods (e.g., Agile, Lean, DevOps…) and apply appropriately based on requirements
Explain the impact of technology to service management and overall service delivery
5522492
udemy ID
8/25/2023
course created date
9/17/2023
course indexed date
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