Mastering Salesforce AI: Agentforce and Prompt Templates
A Comprehensive Guide for implementing AI Agents and Prompt Templates : Prepare for the Agentforce Specialist Exam
4.61 (841 reviews)
6,337
students
12 hours
content
Apr 2025
last update
$79.99
regular price
What you will learn
What is Agentforce, Agents And Prompt builder
Enable and Configure Agents to be deployed on multiple channels
What is Agent Builder and How to build Agents using Agent builder
Understand Topics, instruction and Actions of Agents
Architecture of Salesforce Trusted AI + Data , Understand where all different component sit in this Architecture
What is Einstein Trust layer , and How it Provides Trusted interaction between CRM Data and AI
Understand the planning and Execution phase of Agent
Creating Data Trigger Agents
Understanding RAG using Einstein Data Library
Exploring Custom Actions and Create Custom Actions Using Apex
Create Complex Custom Actions Using Apex and External API’s
Einstein Data Library
Build Complex Actions using Flow which does Multiple Task for a User
Event Logs/Audit trail , Debug Agent Executions
Understand Prompt Template and Prompt Builder
Create Prompt template , Learn how to invoke Apex Class From Prompt template and Learn How to invoke Prompt template from Salesforce Screens
Create Field generation Prompt template and Learn how to invoke Flows from Prompt template , and How to invoke Prompt Template from Flows
Create Record Summary Prompt template , Invoke Prompt template from Agents
Build Complex Prompt template using Flex Template , Invoke the Flex template from Apex class and Integrate Prompt template with LWC
Model Builder :- Bring your own Model
Einstein For Sales:- Sales Email and Sales Email Prompt template
Einstein For Service :- Einstein Service Replies for Email
Einstein For Service :- Einstein Service Replies for Live Chat
Einstein for Service :- Einstein Knowledge Creation
Einstein for Service :- Einstein AI-Generated Search Answers
Einstein for Sales :- Einstein call summaries
Einstein for Sales :- Einstein call Explorer
Custom Actions Best Practices
Learn About Agentforce for Developer and Setup Agentforce for Developer in VS code
Utilize Agentforce for Developer's Dev Assistant, auto-completion, and test case generation features to solve requirements faster.
Understand Salesforce's in-house LLM models, CODEGEN and xGen-Code, which power Agentforce for Developer.
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5902096
udemy ID
4/1/2024
course created date
5/9/2024
course indexed date
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