Call/Contact Center Management, The essential Guide

What you need to know about Managing a Call/Contact Center
4.22 (357 reviews)
Udemy
platform
English
language
Operations
category
Amas Tenumah
instructor
Call/Contact Center Management, The essential Guide
1,032
students
1.5 hours
content
Aug 2020
last update
$49.99
regular price

What you will learn

This course is perfect for new Call (contact) Center Team Leads, Supervisors and Managers. They will learn about Channel strategy and execution, operational excellence, industry technology and developing a technology stack, metrics/KPIs and so much more.

Screenshots

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Related Topics
3219767
udemy ID
6/9/2020
course created date
6/19/2020
course indexed date
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